Privacy Policy – WEB AI ENGINES LIMITED
Effective date: 22 December 2024
Last updated: [update when published]
WEB AI ENGINES LIMITED (“WEBAIE”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use www.webaie.com (the “Site”) or our services.
We act as a Data Controller under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect and process the following personal data:
Identity Data – name, title, age (where applicable)
Contact Data – email address, phone number, postal address
Account Data – login credentials, account preferences
Usage Data – how you use our Site and services, including AI chat interactions
Technical Data – IP address, browser type, device information, cookies
Marketing & Communication Data – your preferences in receiving marketing
We do not knowingly collect personal data from children under 13. Where services are directed at young people, UK GDPR requires parental/guardian consent if under 13.
2. How We Use Your Data
We use your personal data only where a lawful basis applies under UK GDPR:
To provide services (contract basis)
To respond to enquiries and communications (legitimate interests)
To improve our Site and AI systems (legitimate interests, with safeguards)
To comply with legal obligations (legal basis)
For marketing communications (consent or legitimate interest, see Section 6)
3. Artificial Intelligence (AI)
Our Site includes generative AI systems to provide customer support and content responses.
AI outputs may be machine-generated and not always accurate.
We conduct Data Protection Impact Assessments (DPIAs) for high-risk AI processing.
We do not rely on solely automated decision-making that has legal or similarly significant effects on individuals without meaningful human oversight.
4. Sharing Your Data
We may share your personal data with:
Service providers and IT partners under contract (e.g., cloud hosting, analytics, email providers)
Affiliates or group companies (where applicable)
Regulators, law enforcement or legal authorities where required by law
We do not sell your data to third parties.
5. International Data Transfers
If we transfer your data outside the UK (for example, to the USA), we ensure appropriate safeguards such as:
UK adequacy regulations (where applicable), or
UK-approved Standard Contractual Clauses (SCCs)
6. Marketing & Communications
We will only send you direct marketing by email, SMS or similar electronic means where you have opted in or where we rely on legitimate interests (subject to a balancing test).
You may withdraw consent or opt out at any time via the unsubscribe link in our messages or by emailing bee@webaie.com.
We follow the Privacy and Electronic Communications Regulations (PECR) and the DMA Code of Practice, ensuring marketing is transparent, targeted, and respectful of your choices.
7. Cookies & Tracking
We use cookies and similar technologies to:
Enable essential site functions
Measure site performance and usage
Improve AI responses and services
You will be presented with a cookie banner to manage your preferences, including the option to accept, reject, or customise cookies.
8. Data Retention
We only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.
9. Security
We apply appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, alteration or disclosure.
10. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Request rectification of inaccurate data
Request erasure of your data
Restrict processing of your data
Object to processing (including marketing and profiling)
Data portability (to receive and reuse your personal data)
Object to automated decision-making with legal or significant effects
You can exercise these rights by contacting us at bee@webaie.com.
11. Complaints
If you are unhappy with how we handle your data, please contact us at bee@webaie.com.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through our website.
Contact Us
WEBAIE welcomes your questions or comments regarding the Terms:
WEB AI ENGINES LIMITED
124 City Road , London, EC1V 2NX, United Kingdom.
Email Address:
bee@webaie.com
Effective as of December 22, 2024