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How Boots UK, NatWest, Your.MD & Amazon Use AI Assistants and How Bee Makes It Accessible for Every Business

Artificial Intelligence isn’t just for the tech giants anymore. From online retail to banking and healthcare, AI assistants are quietly transforming how businesses connect with customers. What was once experimental is now the standard for companies who want to deliver faster, smarter, and more personal service.

At webaie.com, we’ve built Bee, a Web AI Engine that’s smarter and easier to implement than a traditional AI assistant. And the good news? You don’t need a million-pound budget to put it to work for your business.


The AI Advantage: How Leading Companies Are Already Using It

Here are four well-known companies already leveraging AI to elevate customer experiences:

  • Boots UK (Retail & Pharmacy)
    Boots UK offers an AI assistant on its Baby & Child site to guide parents with product advice and care information, delivering 24/7 support without overloading staff.
  • NatWest (Banking & Financial Services)
    NatWest has enhanced its digital assistant Cora and staff assistant AskArchie in collaboration with OpenAI. The result? A 150% boost in customer satisfaction and a significant reduction in demand on human advisors.
  • Your.MD (Healthcare)
    Healthily, formerly Your.MD, provides an AI-driven health chatbot that gives users personalised symptom checks and advice instantly, making healthcare guidance more accessible than ever.
  • Amazon (E-commerce)
    Amazon uses AI across its platform to recommend products, answer questions, and streamline shopping journeys, ensuring millions of customers worldwide receive instant, tailored service.

These examples show one thing clearly: AI assistants aren’t experimental anymore. They’re a proven way to create better customer experiences at scale.


Meet Bee: Your Web AI Engine

Until now, small and mid-sized businesses couldn’t access the same power without huge budgets and technical teams. That’s why we created Bee, a Web AI Engine designed to be smarter, faster, and easier to implement than a traditional AI assistant.

Bee gives your business:

  • 24/7 customer engagement—never miss an inquiry again
  • Smart filtering & routing—routine questions handled instantly, urgent ones sent straight to you
  • Professional, on-brand responses that feel like part of your team
  • Quick setup—under 10 minutes, no coding required

In short: Bee turns your website into a true conversation engine.


Customer Spotlight: Tapouts Digital Marketing Agency

One of our clients, Tapouts, a 12-person digital marketing agency, needed a way to scale conversations without scaling their team. Here’s what their CEO, Chetan Julka, had to say:

“Before Bee, only about 4% of our site visitors engaged with us. Now it’s 13%—nearly 3x more interactions. That’s around 50–60 qualified leads every month, plus a 25% drop in repetitive support tickets. Bee saves us 20+ hours monthly and feels like an extension of our team. If you want your website to actually work for you, Bee is the easiest win you’ll make this year.”

That’s the Bee difference: more conversations, more leads, less wasted time.


Why This Matters for Your Business

Global leaders like Amazon, Boots, and NatWest are already trusting AI to safeguard their customer experience. But AI isn’t just for them anymore. With Bee, you can harness the same technology without the complexity or cost.

👉 Ready to see how Bee can help your business engage more customers, save time, and cut costs?
Start your 30-day free trial today.

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